TheyaVue FAQ: Frequently Asked Questions

TheyaVue is a dietary supplement sold as a vegetable capsule, 60 capsules to a white bottle. The front of the bottle reads “Eye & Vision Support Formula” with “Antioxidants + Lutein + Zeaxanthin” beneath it. The Supplement Facts panel declares fifteen vitamins and minerals individually and then a 240.5 mg proprietary blend holding ten more.

Twenty-five named things. Fifteen with their own amounts: vitamin A as beta-carotene, vitamin C, calcium, vitamin E, B1, B2, B3, B12, biotin, magnesium, zinc, selenium, copper and chromium. Then a 240.5 mg blend of lutein, bilberry, alpha lipoic acid, eyebright, zeaxanthin, quercetin, rutin, L-taurine, grape seed extract and lycopene.

Not published. Lutein is the first-named member of the 240.5 mg proprietary blend, and a blend may declare one total on condition its members run in descending order by weight. So lutein is the largest of ten shares of 240.5 mg — and that is everything the label tells you. AREDS2 used 10 mg.

The seller’s pack, the “Inside TheyaVue” card and the “How TheyaVue Works” card all name five or six: lutein, zeaxanthin, bilberry, eyebright, alpha lipoic acid and vitamin A. The panel names twenty-five. The panel is the regulated document, so all twenty-five are published here.

It is a structure/function claim: it says the product supports a normal body function, it names no disease, and the FDA disclaimer is printed alongside it on both listing cards. That is the correct way to write a supplement claim, and the label does it correctly.

Yes. “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease” runs along the bottom of both listing cards. We print it at the foot of every page here too.

Sixty capsules, printed on the front and matching the panel’s sixty servings. At the directed two capsules a day it is a thirty-day bottle.

Not published. No manufacturer, brand owner or “Distributed by” line appears anywhere in the material we were given. Theyavuevision describes itself as a “Licensed U.S. retail desk”, which is a reseller arrangement rather than a government licence.

Yes, on the label’s own evidence. The other-ingredients line reads “Cellulose (Vegetable Capsule), Rice Flour, Magnesium Stearate, Silicon Dioxide” and nothing on the panel is animal-derived. The capsule shell is where a vegetarian claim usually fails on a capsule product; here it holds.

Nothing on the panel or in the other-ingredients line is a gluten or milk source, which supports both marks. They are statements about ingredients rather than test results for the batch.

GMP describes factory process. FDA-registered facility describes a registration, not an approval. Made in USA says where the bottle was filled. Doctor formulated names no doctor. The vegetarian mark is supported by the label, and the money-back seal is backed by a real 60-day figure.

Lot THE-26/TH-3669 and certificate THE-3669-26-TH. The pack that supplied them says in its own words that they are draft labels, not lab proof. No certificate document was supplied. Treat them as the reference the sales desk will ask for.

Nothing we were given supports that. The label claims support, not improvement, and no trial of this formula has been published. The National Eye Institute’s AREDS2 trial — the closest real evidence in this category — slowed progression in people who already had intermediate or advanced macular degeneration, and NEI states the supplements “do not prevent AMD onset”.

The page this product is sold from is titled “3-Second Rapid Finger Trick Restores Blurry Eyesight To 20/20”. Restoring a clinical measure is a drug claim, and the bottle itself makes no such claim. We do not repeat it as one, and we would treat it as a reason for more scepticism rather than less.

NEI’s finding across all the AREDS formulations is one sentence: “None of the formulations decreased cataract risk.” Cataracts are a diagnosis and a surgical question, not a supplement question.

Bilberry is the ingredient that claim usually rests on. NCCIH: “Studies of the effects of bilberry on night vision have had conflicting results. Much of the research was of poor quality.” More broadly, “Bilberry has not been clearly shown to be helpful for any health condition.”

Nothing published addresses it. NEI’s own advice for screen use costs nothing: “Rest your eyes by taking a break every 20 minutes to look at something about 20 feet away for 20 seconds.”

None was supplied and none is published anywhere we could find. Two of its ingredients were tested at specific amounts in AREDS2 — and those amounts cannot be compared to this label, because they are inside a blend.

For an eye supplement, feeling nothing is the expected experience. Nothing on this label promises a sensation, and none of the federal evidence describes one. If you are waiting to notice something, you may be waiting on the wrong signal.

Four ingredients overlap. At the directed two capsules a day: copper matches at 2 mg, vitamin C is 200 mg against 500, vitamin E is 20 mg against 400 IU, zinc is 32 mg against 80. Lutein and zeaxanthin cannot be compared at all.

No pack price was supplied to us, so we cannot publish one. The figure is printed on the sales page at checkout and that is the only place it is binding. Read it before you pay.

Whatever the bottle costs, divide by 30 rather than 60 if you intend to follow the directions. Two capsules a day makes a 60-capsule bottle a thirty-day bottle, and the panel’s own “60 servings” would otherwise halve your estimate.

That depends on the guarantee rather than the price. The window is 60 days from purchase. One bottle is 30 days of product, so the product ends with a month of window left. Three bottles is 90 days and six is 180, so most of those packs sit outside any refund route.

Through the order button on this site, which points at the TheyaVue sales page. Theyavuevision is the retail desk behind this site. Buying elsewhere means the 60-day window and the sales line may not apply to your order.

Sixty days from the date of purchase, unless the sales page prints a longer window. The guarantee seal in the packaging artwork prints the same figure. Note the start point: from when you paid, not from your first capsule.

Call +1 (315) 724-2018 with your order ID. Returns go to 845 Third Avenue, Floor 6, New York, NY 10022. Include your full name, the email on the order and the order ID with the parcel.

You do. Use a tracked service and keep the receipt until the refund lands.

Three to five business days for the desk to credit it after approval, then five to ten days for the card to post it. Two to three weeks end to end is a realistic expectation.

Inside the United States unless the sales page says otherwise. A tracking number arrives in the order email.

No. The pack points to the sales contact page and gives no address, and states plainly that the website email cannot see orders. For anything about an order the published route is the phone line.

The sales line on +1 (315) 724-2018 handles orders, tracking, changes and refunds. The website desk at [email protected] handles this site — pages, typos, privacy and press — Monday to Friday, 9:00am to 5:00pm ET. Sending a refund request to the website desk will slow it down.